Frequently Asked Questions

  1. Q.
    What do I need to do to earn my choice of reward from Scotiabank?
  2. A.
    To be eligible to receive your choice of reward you must use the Interac Flash Tap function for making payments during the promotional period. You will receive an email with a Special Offer Code with instructions to visit the redemption site to select and receive your choice of reward. A valid email address is required in order to receive your choice of E-Gift or E-Promo Card.

  3. Q.
    How do I select which reward I would like to receive once I’ve completed the offer conditions?
  4. A.
    Please visit www.scotiabank.com/flashreward and enter your Special Offer Code provided in the Offer Completion Email you receive in November to access the site. You will be asked to select your choice of reward and then be required to enter your contact information to receive your E-Gift or E-Promo Card by email.

  5. Q.
    What is the deadline to enter my Special Offer Code to receive my reward?
  6. A.
    To select and receive your choice of reward you must visit www.scotiabank.com/flashreward and enter your Special Offer Code within 30 days from the receipt of your Offer Completion Email from Scotiabank.

  7. Q.
    Does the Ultimate Dining E-Promo Card expire?
  8. A.
    Yes, The Ultimate Dining E-Promo Card expires 90 days after it is downloaded and activated. The expiry date is clearly identified on the E-Promo Card.

  9. Q.
    Do the Indigo or TJX Canada E-Gift Card expire?
  10. A.
    No, the Indigo or TJX Canada E-Gift Card does not expire.

  11. Q.
    Where could I use The Ultimate Dining E-Promo Card?
  12. A.
    Recipe Unlimited Corporation (formerly Cara Operations) will change the usage terms and conditions occasionally for The Ultimate Dining E-Promo card. For the latest list of participating restaurants across Canada, please visit: theultimatediningcard.ca

  13. Q.
    Where can I use the TJX Canada E-Gift Card?
  14. A.
    TJX Canada gift cards are redeemable at any WINNERS, HomeSense or Marshalls locations across Canada. Please visit www.tjxcanada.ca to find the nearest location to you.

  15. Q.
    Where could I use an Indigo Chapters Coles E-Gift Card?
  16. A.
    An Indigo Chapters Coles E-Promo Card may be redeemed for merchandise at any Indigo, Chapters, Coles, or online at indigo.ca.

  17. Q.
    Why is my email address required to receive an E-Gift or E-Promo Card?
  18. A.
    . Your email is required in order to send you the Offer Confirmation Email and to fulfill the E-Gift or E-Promo Card by email. Your email address will only be used for the purpose of fulfillment and administration of this offer. You will not receive any other solicited or non-solicited emails from Scotiabank unless you have consented.

  19. Q.
    Is this offer open to residents outside of Canada?
  20. A.
    No, you be must be a legal resident of Canada.

  21. Q.
    Can the E-Gift or E-Promo Card be exchanged for another offer, physical gift card or cash?
  22. A.
    No, E-Gift and E-Promo Cards cannot be exchanged.

  23. Q.
    What do I do if I have lost my Offer Confirmation Email from Scotiabank with my Special Offer Code?
  24. A.
    If you have misplaced your Special Offer Code, please contact customer service at flashreward@mygift.scotiabank.com and we will do our best to retrieve it for you.